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Two things confound me:
1) The insight or "Unifying factor around the globe from consumers is that they really want to use the web more easily to navigate their life." The introductory TV spot does not show any examples of this happening nor any explanation of it.
2) "Yahoo doesn't have an issue with awareness around the brand." If they had no problems of awareness, why the giant global spend? Why use awareness-supporters like tv so heavily?
As some have said, their campaign may ring hollow with too many of their current supporters, and I wonder if it starts with a marketing team that doesn't truly connect its insights with its actions...
@Josh - welcome aboard. You raise some interesting points, but I suspect it all hooks back to not having the right product: if Yahoo wants to help consumers "use the web more easily to navigate their life" I'm not sure how the current site does that or why it's preferable to say Facebook or Google.
As I'd noted, the reaction from the tech press (and I'm talking consumer tech press, not the hardcore geeks) to Yahoo's new offerings was underwhelming. So while the Ogilvy campaign could have done a better job of directly communicating the message Yahoo wanted, the proof points still seem to be absent.
@Wade - the change to the home page was fairly dramatic... it just did not seem to be the sort of change people wanted. The main ding I saw in reviews (both user and blogger) was that it took too many clicks and that the ads were both confusing and in the way.
I wonder how well the agencies will play together in the "Brand Advisory Board" that Yahoo is setting up for Ogilvy, Goodby and Landor. Considering the agencies are under two holding companies, it *seems* like Yahoo's way of pitting agencies against each other to fight it out. And the "best work" isn't always the product of such fights...
I wrote up a post in response. Interested in your thoughts.
http://dailybiz.wordpress.com/2009/11/02/magic-...