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The Art of Conversation
Ideas are a dime a bushel, and brands never pay agencies for ideas anyway. Brand Managers quickly learn the three letters that can get them lots of ideas for free: R F P
Idea selection, incubation, optimization, and execution is ultimately what winning brands from the losers - assuming product performance parity.
- What if we don't ask the right questions of the crowd? It'll be a waste of time and the crowd's talent.
- What if my client's brand is small and not that interesting yet? Is it really only the big brands that the "crowd" is interested in contributing to?
- If the ideas are crowdsourced online, what if my brand's competition sees crowdsourced ideas and steals some insights for themselves?
- Is crowdsourcing right now tailored only to millenials? What if my client's brand has an audience of baby boomers that aren't so active online in a place to contribute their ideas?
Sure - some agencies and brands are testing out crowdsourcing, but I wouldn't go as far as to say most big agencies are doing it. They've still got managers who aren't ready to give up that much control over the creative process...
In a nutshell: the agency contacts a crowdsourcing "wrangler" that they're looking for a logo for Client X. The wrangler puts out the word. Dozens of freelance designers work on a logo. The agency picks a winner and that person gets paid and gets credited for the logo.
Hope that clears things up
But for big agencies, which thrive on the notion of "more is more" the idea of being able to tell their clients that they had hundreds of designers working on the logo rather than just one, has their eyes lighting up.
And your point on the amount of time and work on the part of the sourcer is at some level the crux of my argument: despite the time and effort put forth in managing the crowdsourcing --or the creative gang bang-- the end result is rarely (if ever) any better than it would have been by tasking one or two people whose talent you trusted. The main benefit is the dog and pony show for the client, which may have been what you were referring to by "creating participation and propagation" two up and coming buzzwords ;)
@waqueau - the companies that manage the crowdsourcing usually have some sort of "I relinquish all rights" document that people sign before they submit. Which is not to say that lawsuits won't happen, but my understanding it that there is usually some CYA mechanism in place."